StrokesPlus.net
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
liuchina  
#1 Posted : Saturday, August 7, 2021 10:33:11 AM(UTC)
liuchina

Rank: Advanced Member

Reputation:

Groups: Approved
Joined: 9/26/2018(UTC)
Posts: 73
China
Location: 北京

Thanks: 18 times
Was thanked: 1 time(s) in 1 post(s)
Hi RobI updated the latest version of the software today and couldn't open the settings window for the S-plus program
8-7
Rob  
#2 Posted : Saturday, August 7, 2021 12:31:23 PM(UTC)
Rob

Rank: Administration

Reputation:

Groups: Translators, Members, Administrators
Joined: 1/11/2018(UTC)
Posts: 1,357
United States
Location: Tampa, FL

Thanks: 28 times
Was thanked: 418 time(s) in 356 post(s)
What is the translation of that error message?
liuchina  
#3 Posted : Saturday, August 7, 2021 12:59:57 PM(UTC)
liuchina

Rank: Advanced Member

Reputation:

Groups: Approved
Joined: 9/26/2018(UTC)
Posts: 73
China
Location: 北京

Thanks: 18 times
Was thanked: 1 time(s) in 1 post(s)
Index out of range, must be non negative and less than collection size. Parameter name: index
Rob  
#4 Posted : Saturday, August 7, 2021 1:44:12 PM(UTC)
Rob

Rank: Administration

Reputation:

Groups: Translators, Members, Administrators
Joined: 1/11/2018(UTC)
Posts: 1,357
United States
Location: Tampa, FL

Thanks: 28 times
Was thanked: 418 time(s) in 356 post(s)
Hmm, several others are running okay, so it's not a universal issue.

I'm out of town today, so I don't have my laptop to look into it.

Can you install the trace version and run with all of the options checked, attempt to open settings, then close. Post the log on pastebin or something so I can look at it.

I might also need your settings file if the trace log doesn't help.
liuchina  
#5 Posted : Sunday, August 8, 2021 12:54:34 AM(UTC)
liuchina

Rank: Advanced Member

Reputation:

Groups: Approved
Joined: 9/26/2018(UTC)
Posts: 73
China
Location: 北京

Thanks: 18 times
Was thanked: 1 time(s) in 1 post(s)
I haven't used trace version yet. I'm not familiar with its use and operation. At present, the software can operate normally except that the setting window cannot be opened. Maybe I can wait for you to provide an updated version of it.
Thank you very much for your reply, Rob
Rob  
#6 Posted : Sunday, August 8, 2021 2:44:33 AM(UTC)
Rob

Rank: Administration

Reputation:

Groups: Translators, Members, Administrators
Joined: 1/11/2018(UTC)
Posts: 1,357
United States
Location: Tampa, FL

Thanks: 28 times
Was thanked: 418 time(s) in 356 post(s)
The only problem is that myself not many others are experiencing the issue, so I don't know what needs to be fixed.

Can you email me your S+ config file? rob@strokesplus.net
liuchina  
#7 Posted : Sunday, August 8, 2021 4:18:21 AM(UTC)
liuchina

Rank: Advanced Member

Reputation:

Groups: Approved
Joined: 9/26/2018(UTC)
Posts: 73
China
Location: 北京

Thanks: 18 times
Was thanked: 1 time(s) in 1 post(s)
Because I can't open the software settings window, I don't know how to find its configuration file.
Rob  
#8 Posted : Sunday, August 8, 2021 12:35:13 PM(UTC)
Rob

Rank: Administration

Reputation:

Groups: Translators, Members, Administrators
Joined: 1/11/2018(UTC)
Posts: 1,357
United States
Location: Tampa, FL

Thanks: 28 times
Was thanked: 418 time(s) in 356 post(s)
Oh okay. If you're using the installer version, the settings file will be in this location (change {YOUR_USER_NAME} to your login):

C:\Users\{YOUR_USER_NAME}\AppData\Roaming\StrokesPlus.net

The file will be named one of the following:
  • StrokesPlus.net.bin
  • StrokesPlus.net.json if you have called sp_config.ConvertToJSON() or StrokesPlus.Configuration.Settings.ConvertToJSON()


If you are using the portable version, the file will generally be in the same folder as StrokesPlus.net.exe.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.