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Alex  
#1 Posted : Thursday, May 7, 2020 10:34:13 AM(UTC)
Alex

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Since last versions of SP.net suddenly do not react anymore and menu call from tray opens menu, which freezes, I'm using this little vb script to restart SP.net again:

Code:

Set objWMIService = GetObject("winmgmts:{impersonationLevel=impersonate}!\\.\root\cimv2") 
Set colProcess = objWMIService.ExecQuery ("Select * from Win32_Process Where Name = 'StrokesPlus.net.exe'")
For Each objProcess in colProcess
  objProcess.Terminate()
Next
Set WshShell = WScript.CreateObject("WScript.Shell")
WshShell.Run "C:\Programme\StrokesPlus.net\StrokesPlus.net.exe", 0, True


Change "Programme" to your program directory.

Edited by user Thursday, May 7, 2020 7:09:11 PM(UTC)  | Reason: Not specified

Rob  
#2 Posted : Friday, May 8, 2020 5:11:54 PM(UTC)
Rob

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Can you provide any additional details regarding this freeze?

Does it happen if you use an older version of S+?

Did this start after a Windows update?

Are there any entries in the Event Viewer for a crash when this happens?
Alex  
#3 Posted : Friday, May 8, 2020 8:29:19 PM(UTC)
Alex

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I'm always using the latest version provided by you.

I had installed a few new tools on my windows 10 2016 LTSB and had some BSODs (rdbss.sys...) as well.
"Everything" is working fine, but S+ suddenly stops reacting several times a day. Right click on the tray icon opens S+ menu but you cannot select anything and the menu stays on top.

Sometimes there are event viewer entries (Source: .NET Runtime, event id: 1026):
Application: StrokesPlus.net.exe
Framework Version: v4.0.30319
Description: The process ended due to an unhandled exception.
Exception information: Exception code c0020001, Exception address 00007FF86BFE4F38 or 00007FFA552D4C48
Stack:


Rob  
#4 Posted : Sunday, May 10, 2020 12:45:13 PM(UTC)
Rob

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Okay, there are usually 2 Event Viewer entries, the only you mentioned and often another one right along with it which has something like a function name, so I can at least narrow down where the issue is occurring.
Alex  
#5 Posted : Sunday, May 10, 2020 8:11:06 PM(UTC)
Alex

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Sorry can't find any coherent entry, only another under System:
Application popup: StrokesPlus.net.exe - Application error: The exception "unknown software exception" (0xc0020001) occurred in the application at location 0x00007FFA552D4C48.
Click "OK" to exit the program.

Of many crashes only a few were logged.

Since last Firefox update(s) (76.0/76.0.1) the crashes seem to occur more rarely.

I'll post more detailled info of the next crash.

Thank you very much, Rob!

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