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The settings window for the S+ program could not be opened
Rank: Advanced Member
Groups: Approved
Joined: 9/26/2018(UTC) Posts: 73 Location: 北京 Thanks: 18 times Was thanked: 1 time(s) in 1 post(s)
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Hi RobI updated the latest version of the software today and couldn't open the settings window for the S-plus program
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Rank: Administration
Groups: Translators, Members, Administrators Joined: 1/11/2018(UTC) Posts: 1,359 Location: Tampa, FL Thanks: 28 times Was thanked: 419 time(s) in 356 post(s)
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What is the translation of that error message?
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Rank: Advanced Member
Groups: Approved
Joined: 9/26/2018(UTC) Posts: 73 Location: 北京 Thanks: 18 times Was thanked: 1 time(s) in 1 post(s)
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Index out of range, must be non negative and less than collection size. Parameter name: index
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Rank: Administration
Groups: Translators, Members, Administrators Joined: 1/11/2018(UTC) Posts: 1,359 Location: Tampa, FL Thanks: 28 times Was thanked: 419 time(s) in 356 post(s)
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Hmm, several others are running okay, so it's not a universal issue.
I'm out of town today, so I don't have my laptop to look into it.
Can you install the trace version and run with all of the options checked, attempt to open settings, then close. Post the log on pastebin or something so I can look at it.
I might also need your settings file if the trace log doesn't help.
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Rank: Advanced Member
Groups: Approved
Joined: 9/26/2018(UTC) Posts: 73 Location: 北京 Thanks: 18 times Was thanked: 1 time(s) in 1 post(s)
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I haven't used trace version yet. I'm not familiar with its use and operation. At present, the software can operate normally except that the setting window cannot be opened. Maybe I can wait for you to provide an updated version of it. Thank you very much for your reply, Rob
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Rank: Administration
Groups: Translators, Members, Administrators Joined: 1/11/2018(UTC) Posts: 1,359 Location: Tampa, FL Thanks: 28 times Was thanked: 419 time(s) in 356 post(s)
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The only problem is that myself not many others are experiencing the issue, so I don't know what needs to be fixed. Can you email me your S+ config file? rob@strokesplus.net
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Rank: Advanced Member
Groups: Approved
Joined: 9/26/2018(UTC) Posts: 73 Location: 北京 Thanks: 18 times Was thanked: 1 time(s) in 1 post(s)
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Because I can't open the software settings window, I don't know how to find its configuration file.
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Rank: Administration
Groups: Translators, Members, Administrators Joined: 1/11/2018(UTC) Posts: 1,359 Location: Tampa, FL Thanks: 28 times Was thanked: 419 time(s) in 356 post(s)
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Oh okay. If you're using the installer version, the settings file will be in this location (change {YOUR_USER_NAME} to your login): C:\Users\{YOUR_USER_NAME}\AppData\Roaming\StrokesPlus.netThe file will be named one of the following: - StrokesPlus.net.bin
- StrokesPlus.net.json if you have called sp_config.ConvertToJSON() or StrokesPlus.Configuration.Settings.ConvertToJSON()
If you are using the portable version, the file will generally be in the same folder as StrokesPlus.net.exe.
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